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It is not uncommon that one day you find a software application just stops working. The most basic way to attempt to solve the problem is by reinstalling the program. Hopefully, the setup will replace any corrupted files or settings that prevent the program from working properly. Sometimes a reinstall won’t work because the setup installer requires you to uninstall the program first before you can perform a new installation.
All is good if you can uninstall and reinstall, but there are times when you cannot repair or uninstall the program, then you’re stuck with installed software that doesn’t run. Depending on the installation process, some easy ones can be removed by manually deleting the program’s folder, shortcut and the obvious registry entries. However, some uninstalls can be far more tricky.
A bigger and more sophisticated application like Microsoft Office has thousands of registry entries and files scattered across the system. It must be properly uninstalled or else it can affect system stability and prevent reinstallation later on. Being such a large piece of software, a partially working or non working install of Office could also have an effect on other software that is relying on Office tools or components to function.
If you need to completely uninstall a version of Microsoft Office such as 2003, 2007, 2010, 2013, 2016, 2019 and even 365, here we have a few methods to do it.
Important Note: No matter which method you use to uninstall Microsoft Office from your computer, it is always advisable to create a full backup image first so that it is possible to restore back the changes when things go wrong.
Uninstall Microsoft Office from Control Panel or Settings
Of course, the first method that you should always use to uninstall software such as Microsoft Office is from the official uninstaller. This will be found in Programs and Features in the Control Panel or Apps in Windows 10 Settings.
Select the version of Microsoft Office from the list and click the Uninstall button. You will be asked to confirm if you want to remove Microsoft Office from your computer. Click either the Yes or Uninstall button to proceed with the uninstallation.
If the built-in uninstaller fails to remove Microsoft Office from your computer, then refer to other methods shown below.
Microsoft Office has been - and still is - a target for hackers and viruses because of its security vulnerabilities. To combat this, Microsoft is continuously working to fix these vulnerabilities by offering updates, patches and service packs. These fixes are offered free of charge to licensed versions of Microsoft Office.
Remove Microsoft Office using the Setup File
Running the setup executable file that is used for installation can also trigger the option to remove the Microsoft Office installed on the computer. Open the optical drive letter or disc image to view where the install files are located.
- If you see the error This product key has already been used when you enter your product key on www.office.com/setup or Microsoft365.com/setup, this means your product key has already been redeemed and is no longer needed. Instead, use your Microsoft account to sign in to account.microsoft.com and install your Office product.
- A version of Personal purchased on a discounted four-year plan, known as Office 365 University, allowing use on two devices by one user, is available for those in post-secondary institutions. Microsoft has also offered Office 365 subscriptions to students of institutions who have licensed Office software for their faculty.
Running the setup.exe will open a window giving you the option to add or remove features, repair, remove, or enter a product key.
Uninstalling from the Setup executable on the disk doesn’t work for all versions of Office. We tested the installers for 2013, 2010, and 2007 and they do have the remove option, 2016 didn’t have it.
Uninstall Office with the Microsoft Office Uninstall Support Tool
After discontinuing or making some other Office uninstall tools unavailable, Microsoft has come out with another utility to handle the task. The Office uninstall support tool says it can completely uninstall Office 2007, 2010, 2013, 2016, 2019 and various versions of Office 365. It’s worth noting the tool did not detect our Office 2007 install during testing but did work with 2010, 2013 and 2016.
Download the tool from Option 2 on the Microsoft webpage and double click it, .NET Framework 4.6 or higher is required on Windows 7. It will first install the Microsoft Support and Recovery Assistant of which the uninstall support tool is a part. Run the executable again and select the version of Office that has been detected, then click Next. Read the warning, check the box and click Next.
After some minutes, the process will complete and you will be prompted that the computer is going to be restarted.
The tool will popup after a reboot with the results of the uninstall process with some links to help you reinstall Office if you don’t have a CD/DVD/ISO/IMG with the install files. The Microsoft Support and Recovery Assistant will need to be uninstalled from Programs and Features or Settings > Apps.
Download the Microsoft Uninstall Support Tool
Delete Microsoft Office using FixIt
FixIt used to be a useful set of free troubleshooting tools by Microsoft to repair a variety of common problems including uninstalling Office. Sadly it was discontinued in 2018 in favor of the built in Windows troubleshooters. FixIt’s came as small tools that each focused on one or two specific tasks so you will need to use the correct version for your installed version of Microsoft Office and Windows.
To use one of these tools, download it and double click on the diagcab or MSI file. All you have to do is essentially click Yes or the Next button a few times while the tool attempts to find and completely remove the Office installation.
Uninstall Office 2003, 2007, 2010, 2013 or 2016
From any Windows: O15CTRRemovev2.diagcab
Uninstall Office 2013, 2016 or Office 365
From any Windows: O15CTRRemove.diagcab
Uninstall Office 2010
From Windows 8/10: MicrosoftFixit20055.mini.diagcab
From Windows 7 and below: MicrosoftFixit50450.msi
From Windows 7 and below: MicrosoftFixit50450.msi
Uninstall Office 2007:
From Windows 8/10: MicrosoftFixit20052.mini.diagcab
From Windows 7 and below: MicrosoftFixit50154.msi
From Windows 7 and below: MicrosoftFixit50154.msi
Uninstall Office 2003:
From Windows 8/10: MicrosoftFixit20054.mini.diagcab
From Windows 7 and below: MicrosoftFixit50416.msi
From Windows 7 and below: MicrosoftFixit50416.msi
The tool might scan for Office a couple of times before finishing but just keep pressing Next until you reach the completed window and the Close button, then restart the computer.
Clean Up Microsoft Office using OffScrub VBScript
OffScrub is an Office Removal Utility created in VBScript by Microsoft that is found in many of the Fix it tools mentioned above. You’d have to extract the MSI or diagcab file of the Fix it tool to obtain the OffScrub .vbs file using a third party tool such 7-Zip (for the diagcab files only) or Universal Extractor. It’s not found in the top link of the FixIt tools above but is available in the others.
Some of the advantages of using OffScrub are the ability to remove Office standalone products which you would not be able to do if you were running the Fixit tool and also the possibility of automation using the command line. For the more advanced user, you can also see the different removal stages in real time which could be helpful in pinpointing the cause of uninstallation problems.
Erase Microsoft Office using Remove Office 2007 / 2010
A software developer called “Refuse to Suffer” created two free dedicated tools to clean up Microsoft Office 2007 and 2010 when the normal uninstallation procedure fails. The developer and its website are gone now but the tools still exist. All you need to do is run the programs as admin and click the Go button.
There are a few things you should know before using the Remove Office 2007 or Remove Office 2010 tool. First of all, the tool automatically restarts your computer after completing the removal process so make sure you’ve already saved and closed any other running files. Also, it should not be used when you have two different versions of Microsoft Office installed on the computer because the tool isn’t programmed to keep the important commonly shared files.
Download Remove Office 2007 / Download Remove Office 2010
Get rid of Microsoft Office using a Third Party Uninstall Utility
While there are many third party software uninstaller utilities, we recommend one of the best around which is Revo Uninstaller Pro. It’s reliable and has a feature to analyze leftover files/folders/registry entries based on a given path, and automatically creates a backup so that the forced uninstall can be restored. The only drawback is Revo Uninstaller Pro is shareware but it offers a 30 day fully functional trial.
1. Download Revo Uninstaller Pro and install.
2. Run Revo Uninstaller Pro and double click the Office entry in the list. If you can’t find an entry for Office, click the “Forced Uninstall” button.
3. If you chose Forced Uninstall, enter the program name which is Microsoft Office, click the “Browse for” button and select Folder, then browse to the Microsoft Office folder which is normally installed in “Program Files” or “Program Files (x86)”. If it finds any uninstallers connected to Office they will be listed and you can choose one to try and uninstall with it. Click Next.
4. Revo Uninstaller Pro will create a registry backup and a system restore point. It will first attempt to uninstall Office with any selected official uninstaller. Click Scan and the program will scan for leftover files, folders and registry items which you can review and delete if you want.
If most or all of the installation is still on the system, Revo uninstaller could find thousands of registry entries and files. In the event anything is still leftover from an Office install after going through the process once, you can simply run Revo Uninstaller Pro again and select the remaining files in a forced uninstall.
Last Resort: Uninstall Microsoft Office Manually
If none of the above methods have helped to completely remove Office from your computer, there may be little choice than to try and manually remove it from the system yourself. There are separate guides on the Microsoft website for uninstalling Office 2007, 2010, 2013 and one joint guide for 2016 and newer versions.
The instructions are complex and comprehensive so will take a lot of time and patience. They work with Windows 7, 8.1 and 10 along with versions of Office that are Click-to-Run, MSI installer or Windows Store versions. You will be guided through removing files, folders, scheduled tasks, services, Start menu entries, and registry keys/values. It’s not for the faint of heart but maybe your only option left to get rid of your Office install.
Visit Microsoft Manually Uninstall Office Page
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Good day sir
I couldn’t uninstall Microsoft office 10 from my windows 7. Ive tried uninstalling it with your microsft toolkit and etc. but it wouldn’t work.. mirocsoft office couldn’t be found. or error..
please kindly help me
ReplyThank your for these tips.
The newest tool did not work on my old Windows 7 SP1 laptop with MS Office 2013 click and run. It would spin for ever after recognizing the installed package.
Using the second option worked like a charm.
ReplyThe newest tool did not work on my old Windows 7 SP1 laptop with MS Office 2013 click and run. It would spin for ever after recognizing the installed package.
Using the second option worked like a charm.
It is Working… Fix It tool thankuh!!!
ReplyI’m desperate…. Dot a licence to use office 365 but couldnt install it. I get error 30033-1011(“check internet connection and space on your HD” error).
After searching for ages, using every tool/uninstall procedure there was written on Microsoft sites, deleting registry, doing system restore I’m clueless…
After searching for ages, using every tool/uninstall procedure there was written on Microsoft sites, deleting registry, doing system restore I’m clueless…
Any ideas?
ReplyThanks a million. Tried all ways to remove remnants of Office 2007 but to no avail. Then I tried your suggestion to use FixIt tool. Great job…fixed it in first attempt. Really appreciate your help
ReplyI also thank you for your comment.
ReplyJust an FYI for Raymond.cc readers:
the Microsoft Office Uninstall Support Tool doesn’t seem to remove all versions of Office 365. The installer for the tool downloads however the installer itself had to be rerun multiple times. It seems it could be regional as its downloading/updating from the azure cloud. Once it eventually installed it didn’t detect any products. It’s possible its may be some sort of OEM Office 365 version (HP laptops) however the software also didn’t appear under Control Panel or Apps & Features.
the Microsoft Office Uninstall Support Tool doesn’t seem to remove all versions of Office 365. The installer for the tool downloads however the installer itself had to be rerun multiple times. It seems it could be regional as its downloading/updating from the azure cloud. Once it eventually installed it didn’t detect any products. It’s possible its may be some sort of OEM Office 365 version (HP laptops) however the software also didn’t appear under Control Panel or Apps & Features.
The O15CTRRemove.diagcab also didn’t work for us so not sure if there is a new breed of Office 365 that Micro$haft is now installing.
Thank you for posting this here admin.
Thank you for posting this here admin.
Not a fan of Microsoft since
ReplyHello, am encountering this same problem. What can be done to solve this problem so that I can install a different Office version?
ReplyThanks a lot for putting up these solutions. It is helpful!
ReplyBefore I remove office 2003, what do I need to save in Outlook ? and how
such as e mail addresses etc . Maybe .pst ?
Replysuch as e mail addresses etc . Maybe .pst ?
The only method that actually worked for me is Microsoft Toolkit 2.6.2. It is also good for many other problems with Office and Windows.
Replythanks buddy revo pro worked for me…
ReplyThanks dear
ReplyI was having problem for so long, looking for help everywhere, all the result was sending me to programs uninstall, basic stuff, but I couldn’t see the Office files from the beginning so I didn’t know how or where to look to uninstall, I found this after much search, and I used Fix-it. Unbelievable, it runs the check and start the fixing part, was quick and soon went to the end where I just need to exit from the Command Prompt . Run the install program and done, it was running smooth again. Thank you for this instruction, simple, clear, to the point, and once in it, clear to follow, great support, thank you very much.
ReplyRevo did not properly completely removed office 2010, nor 2016, then occurring error when launching office setup.
I had to use microsoft toolkit (>2.4) to uninstall office 2010 (using offscrub), then reboot in order to be able to access office setup dialog and choose custom options.
ReplyI had to use microsoft toolkit (>2.4) to uninstall office 2010 (using offscrub), then reboot in order to be able to access office setup dialog and choose custom options.
Revo Uninstaller Pro worked fine on WINDOWS 10, when trying to uninstall OFFICE STANDARD 2007.
Thank you very much :)
ReplyThank you very much :)
Thanks you so much, you help me. I was a problem with my shit office and I couldn’t unistall that, but thanks to you for share your knowlodge I found a solution
This Version Of Office Has Been Deprovisioned
ReplyRaymond, do you have a solution for removinguninstalling Office XP without access to PRO.MSI file? Thanks!
ReplyFor windows 10 nothing of the above FixIt based methods works, as FixIt is not supported.
Go here for your remedy
whitepages.unlimitedviz.com/2010/05/how-to-completely-remove-all-traces-of-office-2010-from-your-system/
You’ll find vbs scripts for entirely removing all aspects of Office 2010 / Office 2007 from your Windows.
Works under Win10 like a charm.
Works under Win10 like a charm.
Before running, add the following vbs snippet at the top of the vbs file, after
Option Explicit
in order to elevate the script permissions, required to edit the registry.
Option Explicit
in order to elevate the script permissions, required to edit the registry.
If Not WScript.Arguments.Named.Exists(“elevate”) Then
CreateObject(“Shell.Application”).ShellExecute WScript.FullName _
, WScript.ScriptFullName & ” /elevate”, “”, “runas”, 1
WScript.Quit
End If
CreateObject(“Shell.Application”).ShellExecute WScript.FullName _
, WScript.ScriptFullName & ” /elevate”, “”, “runas”, 1
WScript.Quit
End If
For your convenience, here is a direct d/l link:
whitepages.blob.core.windows.net/cdn/2010/05/OfficeScrubbers4.zip
Replywhitepages.blob.core.windows.net/cdn/2010/05/OfficeScrubbers4.zip
Erase Microsoft Office Using Remove Office 2010
Working for me :)
ReplyWorking for me :)
Thank u Raymond… for this tool , this help me to remove corrupted MS office 2010 :-)
ReplyThank you Raymond!!!
ReplyDeprovisioned Office 365
Thank you for the millionth time Raymond – you always but ALWAYS come up with the hidden gems ! You are essential reading for the small IT business like mine. I have added these tools to my kit.
ReplyThanks for the article Raymond, comes handy in case of “emergency”
ReplyThank you Raymond ,you are pro…
ReplyThank you Raymond!!!
ReplyWhoever thought of the fix it tools is a genius, they save so much time. Instead of having to faff around with the registry, permission of files and all manner of other things, you just click “run” and let it do it’s thing.
ReplyLeave a Reply
In my previous post I’ve shown that we can revert the deprovisioning of Windows 10 apps. This is awesome news for anyone that has removed the Windows Store. I have been unable to find any other way of restoring the Windows Store once it has been deprovisioned, so this is an awesome time saver. Instead of reimaging devices that do not have the store we can simply ‘reprovision’ the store, and perform a feature update! But… who knows the existing impact of deprovisioned apps in their environment? Opinions have changed over time regarding what should be removed (if anything at all!)
Identify sins of the past
Thankfully the power of MEMCM can save us from our mistakes! Custom hardware inventory enables us to gather any information desired into the database. The value of this cannot be overstated. MEMCM is a powerful tool that should be used with care. Because of this we should take action based on DATA whenever possible.
Custom Hardware Inventory Overview
- Write a script to gather the dataScript stores the data in WMI.
- Run script on a scheduleTypically with a Configuration Item, but it can be done however you’d like.
- Add new WMI class to hardware inventoryThis is done on the ‘Default Settings’
- Leverage new inventory for making collections, reports, and decisionsACT BASED ON DATA!
Step 1 – Write a script to gather the data
‘The data’ is stored in the registry, so we need to extract it from there. From my previous post, we know the data is located at
But it is stored as a set of registry keys instead of properties on a registry key. Depending on the structure of data in the registry it may be possible to use RegKeyToMof to generate a MOF file. With this being a set of indeterminate registry keys I’ve decided to use a script instead.
Scripts for custom hardware inventory typically follow this workflow. At least… mine do
- Ensure the WMI Namespace exists
- Clear / Remove the WMI Class if it exists
- (Re)create the WMI Class
- Collect the data
- Populate WMI
- Write out some random gibberish so that your CI can be ‘Compliant’
Inventory-DeprovisionedAppX
Microsoft Account Deprovisioned
Step 2 – Run script on a schedule
There are countless sources to show you how to create a CI in MEMCM (Don’t search for MEMCM, you won’t get any results. Use SCCM, or ConfigMgr). While a step by step on all those sweet sweet next buttons sounds invigorating, I’m going to provide some screenshots instead.
Some ‘good to knows’ for doing custom hardware inventory in this fashion are below.
- Make sure it returns compliant… Having ‘non-compliant’ in your reporting data, or your control panel applet because of a poorly written script is silly!
- Do NOT include a ‘timestamp’ as part of your custom inventory unless you absolutely have to. (See this post for an explanation)
- Put some thought to the schedule. Some types of inventory may require a more frequent gather. Compare your need for data with your hardware inventory cycle, as well as the expected rate of change of the data.
Step 3 – Add new WMI class to hardware inventory
The script is written, deployed, and has run on a client. Now it is time to actually get this data into MEMCM!
This Version Of Office Has Been Deprovisioned
I start at a client that I know has run my script. If everything is working as expected, and I have deprovisioned apps, I should be able to perform a query to return my custom data stored in WMI.
Awesome! That is easily half the battle. Now, to complete the cycle we need to get the data into the database. If you are feeling frisky you can start editing MOF files. Otherwise, you can connect to a computer from the MEMCM console and select the new WMI class. I recommend option #2.
Pop open the ‘Default Settings’ policy, and navigate to the ‘Hardware Inventory’ section. Now click that thingy I have highlighted below (Set Classes…).
And from there:
- Click Add
- Click Connect…
- Type in the Computer name of the device that has the new WMI class
- Specify your WMI namespace if it is NOT the default rootcimv2
- Specify credentials if required
- Click Connect
If you didn’t forget your password, a wonderful list of WMI classes under the specified namespace should appear. Check the box, click edit if you feel like poking around, and click ok!
Step 4 – ACT BASED ON DATA!
This bit will have to wait for another post! There is some fun stuff we can do with the data we are now collecting. The next post should spark some ideas for people, I hope. But, let’s still take a look at the data we have now.
In it’s simplest form, we can query the MEMCM database as below.
If we desire a little more insight, the query can be adjusted to show counts.
Join us next time, when decisions, and actions are made with our new found data!